Privacy Policy

Website Privacy Policy for Pals Creative Ltd (www.pals.agency)

At Pals Creative Ltd (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when you visit our website www.pals.agency (referred to as the “Website”). Please read this policy carefully to understand our practices regarding your personal information and how we will treat it. By using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect:
1.1. Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, telephone number, and any other information you provide when contacting us through our Website.

1.2. Usage Data: We may also collect non-personal information automatically when you visit our Website, such as your IP address, browser type, operating system, referring website, pages visited, and the date and time of each visit. This data helps us analyze trends, administer the Website, and improve its functionality.

1.3. Cookies: Our Website may use cookies or similar technologies to enhance your browsing experience. Cookies are small files stored on your device that allow us to recognize your preferences, track your activities, and provide certain features. You can manage your cookie preferences through your browser settings.

2. Use of Information:
2.1. We use the information we collect for the following purposes:
– To respond to your inquiries or requests.
– To provide you with information, products, or services that you request from us.
– To send you marketing communications, newsletters, or other promotional materials related to our services, but only if you have provided your consent.
– To analyze and improve our Website’s performance, content, and user experience.
– To comply with applicable legal obligations.

3. Sharing of Information:
3.1. We may share your personal information with third parties in the following circumstances:
– With service providers or business partners who assist us in operating our Website or providing our services. These parties are contractually obligated to handle the information securely and only use it for the purposes we specify.
– In response to a lawful request or legal process, such as a court order or government inquiry.
– When we believe disclosure is necessary to protect our rights, enforce our policies, or investigate potential violations.
– In connection with a business transaction, such as a merger, acquisition, or sale of assets, where personal information may be transferred as part of the transaction.

4. Data Security:
4.1. We implement reasonable security measures to protect the personal information we collect against unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights
5.1. You have certain rights regarding your personal information, including the right to access, update, or delete the information we hold about you. If you wish to exercise any of these rights or have any questions about your personal information, please contact us using the information provided in Section 7.

6. Third-Party Links:
6.1. Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

7. Contact Us:
7.1. If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Pals Creative Ltd
info@pals.agency

Effective Date: 27 April 2023